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Recent Customer Reviews (14)
Mark Sandfox
Too much sarcasmI have not even received my order yet. I ordered it on Friday August 29th. To day is September 4th and it will not arrive for a couple of days yet. I sent an email to them in this regard ad got nothing but sarcasm in return. They ONLY ship out live products on Mondays, Tuesdays and Wednesdays. Being a new customer, with newly hatched Fence Lizards, how was I supposed to know this. They say it is clearly post on their product page. It is NOT. You have to find the link to the Shipping FAQs then scroll through a bunch of useless formation until finally there it is. No i don't know about the rest of the world (actually I do) but when i order something, and the product page says FREE shipping, then under Standard Free Shipping it says 3-4 days, well...my job is done. Right? 3-4 days will turn into 10 days for me. That being said, if they were not so sarcastic in their email replies, twice, I would have let it slide as being a newbie. I strongly recommend a different vendor for your live reptile food. I will be checking out options. And they are over priced too.
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Tina Monroe
500 of 1000 crickets arrived deadI ordered 1000 crickets as a treat for my 50 young chicks. Wen they arrived, at least half of them were dead so I most of what was still alive and put the others in a cricket keeper with cricket food and cricket quencher in a cool room. When I went back the next day to feed the remaining crickets, there were only 2 alive. I don't know if it was the packaging, the heat or what but I had to pick them up from the post office so they didn't get hot riding around with the USPS courier that day.
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Leroy Leduc
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Sophie Ehrlichmann
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Carolyn Beane
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Larry Bartholomew
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Bessie Edwards
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Sweder Doorn
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Rebecca Billingsley
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David Crump
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